ForumPay campaign emails worth copying
1. Dainis from ForumPay - Here to Help Get Started
Objective
This email aims to warmly welcome new users to ForumPay and guide them through the initial onboarding steps, emphasizing ease of use and personalized support to accelerate activation and reduce friction in starting crypto payment processing.
Why this works
The email opens with a personalized greeting and immediately reinforces the brand’s value proposition by listing three clear, benefit-driven bullet points that answer the user’s unspoken question: 'What’s in it for me?'
How to implement
Including a direct, human touchpoint, naming the sender, their title, and offering to reply personally, builds trust and lowers the psychological barrier to taking action, making the onboarding feel supported rather than automated.
Pro Tip
Add a visual element like a screenshot of the dashboard or a short explainer video thumbnail to illustrate the 'one dashboard' benefit, this would reduce cognitive load and increase confidence in the platform’s simplicity. • Include a time-sensitive incentive or milestone (e.g., 'Complete KYC in 24 hours to unlock priority support') to create urgency and encourage immediate action, especially since the email targets new users who may delay onboarding.
2. ForumPay - Verify your email address
Objective
This email aims to prompt new users to verify their email address so they can begin using their ForumPay account. It serves as a critical onboarding step to activate user access and ensure account security.
Why this works
The email immediately clarifies the user’s next step with a bold, centered headline that removes ambiguity, a smart move for reducing friction during onboarding and increasing conversion rates.
How to implement
By pairing a clear instruction with a contrasting CTA button, the design guides the user’s eye naturally to the desired action, making the verification process feel effortless and intuitive even for first-time users.
Pro Tip
Add a secondary CTA or support link below the main button to assist users who may have trouble verifying, reducing drop-offs from confusion or technical issues. • Include a brief reassurance statement (e.g., 'This helps keep your account secure') to build trust and explain the 'why' behind verification, increasing user compliance.
3. New Registration for Compliance Review
Objective
This email aims to guide newly registered merchants through the mandatory KYB/CDD compliance process while reassuring them that their sandbox access is active and ready for exploration. It seeks to reduce friction by providing clear next steps and support resources.
Why this works
The email immediately validates the user’s action by confirming sandbox access is live, which reduces anxiety and encourages exploration while compliance steps are underway, a smart way to maintain engagement during a bureaucratic process.
How to implement
By listing required documents in a numbered, scannable format with embedded hyperlinks to supporting resources, the email transforms a potentially overwhelming compliance task into a manageable, step-by-step journey that feels guided and supported.
Pro Tip
Add a visual progress indicator or checklist showing where the merchant is in the KYB/CDD process, this would reduce uncertainty and motivate completion by making abstract steps feel tangible and trackable. • Rephrase the CTA link text to be more action-oriented and benefit-driven, such as 'Start Your Compliance in 5 Minutes →' instead of a generic placeholder, to increase click-through by emphasizing speed and ease.